410-757-8757

Terms & Conditions

Case Quantities

To ensure prompt shipments and to maintain accurate inventory control we only accept orders in manufactures’ package or case quantities. When ordering online please remember you are ordering by case or package quantity so 1 package, for example, equals 10 units.

GSA Pricing

Important Notice: You must be an authorized US Government Agency, or an eligible Federally approved organization to purchase qualified GSA products at the GSA scheduled prices. All GSA approved orders placed on this site are subject to review to substantiate that they are eligible to purchase under GSA contract pricing. Century Magnetics reserves the right to reject any order if it is determine that the user is not a bona fide Federal Agency authorized to purchase under the GSA Schedule for blank recording media. All other visitors please refer to the commercial (Non-GSA) prices when placing your orders.

Freight Charges

Freight charges are based on shipping your order from Annapolis, MD 21401, the weight of the order, along with insurance, UPS fuel surcharges, residential delivery, etc.

In the 48 contiguous states all GSA approved items are exempt from freight and handling. Freight and handling charges for federal agencies and GSA approved items will be waived prior to shipping and billing.

Residential customers are charged an additional delivery charge by U.P.S. This charge will be added prior to billing and shipping.

This website calculates freight on a per carton basis. Century will combine orders placed for multiple cartons of the same item, and when different items can be combined in one larger carton to lower freight charges whenever possible. If this is the case, we will lower the freight charges that were initially calculated prior to shipping and billing.

Return Policy

All returns for products that are a result of customer errors are at the discretion of Century Magnetics, Inc. A restocking fee of up to 15% may be imposed. A written, faxed or emailed RA must accompany any return. Century Magnetics must be notified within one week of any discrepancy in your order. We do not accept any returns for any reason after thirty (30) days from the date of the order.

Damaged or Defective Products

All products are covered by manufacturers’ warranties (available on request). If you believe a product is defective and covered under the warranty, it should be returned to the manufacturer for replacement. Century Magnetics will advise and assist you in resolving any defective product issues that may occur. Each media manufacturer has their own criteria for determining what constitutes a defective product. Therefore, before any replacements are made or credits issue, a determination by the manufacturer in question or Century Magnetics must be made. Should the product be in compliance with the manufacturer’s specifications, it will be returned to you and no replacement or credit will be issued. Damages which occur during shipping are covered by UPS shipping insurance which is added to freight charges (see above). Please refuse any package where there are visible signs of damage. If you accept the shipment from UPS (or any other carrier) you must report the damage claim directly to the carrier.

Prices

All prices are subject to change without notice. Prices herein are for reference purposes and do not constitute an agreement to sell. Order approval is at the sole discretion of Century Magnetics.

Disclaimer and Limitation of Liability

Century Magnetics is not responsible for typographical errors. Century Magnetics makes no determination of the specifications or warranties of the products we sell and shall not be responsible for any damages including but not limited to any defective products and/or late, lost, misdirected or incorrect shipments. Century Magnetics reserves the right to reject any orders for any reason we deem appropriate. Century Magnetics will advise the customer before shipping in the unlikely event of price changes and/or higher freight charges. Shipment will be delayed pending approval of written acceptance of revised prices and/or freight charges.

Sales Tax

All customers within the State of Maryland are subject to a 5% sales tax and all customers in the District of Columbia are subject to a 5.75% sales tax. Any claims for tax exemption status must be made before you place your order. If customers are eligible, please fax your tax exempt certificate to (410) 224-8522. If tax exempt status is approved, no sales tax refunds for prior orders can be made from Century Magnetics. To determine if your purchases are Tax Exempt, please contact the Maryland Division, or the District of Columbia Division of Taxation. Customers outside the State of Maryland and District of Columbia may be subject to pay a “Use Tax” in the state where the products were received. Please consult your State’s department of taxation for information regarding this matter.

Federal Governement agencies do not pay sales tax.

Credit Cards

Century Magnetics accepts American Express, Visa and MasterCard. For your security and ours, Century Magnetics may require additional supporting information to gauge the validity of a credit card transaction. Century Magnetics reserves the right to reject any order for any reason including, but not limited to, such “high risk” factors as a non-match of billing and shipping address. Authorization of credit card charges does not constitute an agreement for Century Magnetics to “fulfill” your order. Should your order be cancelled, for any reason, credit card charges will be voided or credited.

Security

We provide our valued customers with both a secure and private environment to conduct business. Our web site and our office servers are protected with the most advanced security protection. We use both encryption and firewall technology for tight security. Please refer to the Verisign logo on our web site to confirm our commitment to your security.

Privacy Policy

We value your privacy and would like to assure you that your email address, or any other information about you or the products you purchase from Century Magnetics will remain confidential.

Minimum Order

We have a minimum order amount of $50.00 for all phone and mail orders and $100 for all GSA orders.

Geographical Limitations

Century Magnetics only sells within the United States and to all US Military Bases (AE,AP,AA,AE,). Orders to Alaska, Hawaii, Puerto Rico, and to all Military bases may be subject additional handling charges.

Acceptance

It is presumed that you have read Century Magnetic’s Ordering Information prior to placing your order. Therefore, placement of any orders with Century Magnetics constitutes an acceptance of the terms and conditions noted above. If you have any question regarding any of our terms and conditions, whether or not noted above, please email Century Magnetics at info@centurymagnetics.com or call us at 800-688-1978 before you place an order.